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Microsoft Dynamics CRM

Add-on Solutions

 

Click Dimensions

ClickDimensions is the highest rated marketing solution for Microsoft Dynamics CRM. Providing email marketing, web tracking, lead scoring, social discovery, form capture, surveys and more ClickDimensions allows organisations to discover who is interested in their products, quantify their level of interest and take the appropriate actions. ClickDimensions built-in email marketing capability provides an intuitive experience that allows users to create and send bulk HTML and Outlook emails.  Web tracking and lead scoring tracks every visitor on your web site, attempts to discover the company/organization from which they are visiting and reports this information to you on our marketing dashboard. Click here for further information

TAS Dealmaker® for Sales Effectiveness

The Dealmaker® intelligent software  helps you sell smarter and manage better. Dealmaker® customers realize 21% more quota attainment than customers of other solutions, as well as increased CRM adoption. Deliver better sales results with real-time automated deal coaching, configurable sales process, system calculated opportunity close dates, and smart reasoning guide. Dealmaker® has embedded opportunity and account management methodologies and skills programs that can help when creating new opportunities, assessing the health of each opportunity to better qualify, maximising penetration in key accounts, Developing effective competitive strategies and increasing the win rate deals in your pipeline. Click here for further information.

Assistance PSA for Professional Services

Assistance PSA is a completely integrated solution for contemporary information workers. Developed for the latest technology, the Microsoft Dynamics CRM 2011 platform.
Assistance PSA is the xRM solution for professional service organizations. By making use of the powerful Microsoft Dynamics CRM platform. From Opportunity to Project- Marketing campaigns, mailings, turning leads into opportunities: all those things are standard CRM functionalities, but we go beyond standard CRM! Assistance PSA allows you to turn opportunities into projects, calculate your hours and plan your projects, all with a single mouse click. Click here for further information

CWR Mobility

CWR Mobility offers CWR Mobile CRM, the best-in-class mobility solution for Microsoft Dynamics® CRM that enables field sales, service and marketing professionals to be more effective and efficient -- to get and stay closer to customers. With powerful features for users, unique benefi­ts for IT and unparalleled value for management, it’s the only Mobile CRM solution that truly meets the needs of the customer-agile company. Click here for further information

 

CRM Dashboards

Dashboards allows quick and easy generation and visualisation of charts and views depending on CRM-data. More than 60 different chart types including doughnut, lines, pies, bars, stacked, maps etc are supported. Additionally it’s possible to visualise Summaries, Links (URL-based) and results of an Advanced find. Click here for further information

c360

c360 Productivity Packs combine multiple c360 products to help you get more out of the Microsoft Dynamics CRM software. The Core Productivity Pack includes tools which all CRM users can benefit from using while the Sales Productivity Pack and Service Productivity Pack provide functionality geared toward users focused in those areas. Click here for further information

TKDialogs from Team Knowledge

TKDialogs provides agent call scripting and website self-service capabilities to Microsoft Dynamics CRM.  The easy to follow scripts lead the user step-by-step through a defined process.  Dialog scripts have read/write access to all CRM data (including custom entities and attributes) through CRM’s web services interface and automate the creation of documents, emails, and tasks. Click here for further information

ExactTarget

ExactTarget delivers interactive marketing messages through Email, SMS, Voice Messaging, Social Marketing, and Web sites. Powered by flexible, easy-to-use technology, your messages can deliver more than words on a page. ExactTarget’s integration with Microsoft Dynamics CRM software lets you manage and automate a wide variety of marketing campaigns—without the hassle of data synchronisation. Click here for further information